Questions families actually ask

No. There's no long-term contract — care is scheduled around your family's needs, and you can adjust hours or pause as circumstances change.

Usually within 24–48 hours of your first call — sometimes same-day when a hospital discharge can't wait. The first conversation is free and unhurried, and it's with Salimah, a nurse practitioner, not a call center.

From four-hour visits up to extended daily coverage. You set the schedule; most families start with a few mornings or afternoons a week and adjust from there.

Seven ZIP codes, and nowhere else: Sugar Land (77478, 77479), Missouri City (77459), Bellaire (77401), West University (77005), Braeswood (77025), and Meyerland (77096). Staying small and close is how the same caregivers keep showing up.

Employees — W-2, never 1099 contractors. They're background-checked before they ever meet a client, covered by our insurance and bond, and paid above the local market so they stay.

Yes. Aescent Private Care is a d/b/a of Aescent Clinical Solutions, LLC, a licensed Home and Community Support Services Agency (HCSSA) in Texas — License No. 025236. We carry general and professional liability insurance, and our caregivers are bonded.

Every family gets a primary caregiver and a named backup who has already met you — introduced at the start, not scrambled for on a Tuesday morning. If we can't send either of them, we call you before we send anyone. You decide whether to accept someone new or skip the shift.

Care is billed hourly, and the total depends on your family's needs — the type of support, the hours, and the schedule. Because every plan is built around the person rather than a package, we give you a clear written estimate during the free consultation instead of publishing one-size-fits-all rates.

We're a private-pay provider and don't process Medicaid caregiver programs. That said, long-term care insurance often reimburses our services, and veterans' families may offset costs through VA Aid & Attendance — we help with the documentation either way.

No. We provide non-medical personal assistance services — everyday help in the home. Our nurse-practitioner ownership means clinical judgment guides the care plan, but it doesn't replace your parent's physician, and we coordinate with your family's doctors, never around them.

Three ways, without you having to chase anyone: every visit lands in the Aaniie Family Portal as it happens (arrival time, notes, photos); you get a short written check-in every week; and a fuller summary every month, written by the caregiver who was there and reviewed by our nurse practitioner. Plus one person you can call who knows your mother by name.

Call or text 713-489-7249. You'll talk through what's going on with Salimah — a nurse practitioner and the agency's owner — at no cost. If we're a fit, she assesses your parent at home, builds the care plan, and matches a screened caregiver, usually within 24–48 hours.

Yes. Visits start at four hours, and many families begin with a few mornings or afternoons a week — for meals, errands, laundry, and company — then adjust as needs change. There's no long-term contract, so the schedule stays yours.

Yes. Brief daily check-ins are part of companion care: a familiar caregiver stops by, makes sure your parent is safe and comfortable, handles a meal or medication reminder, and reports back to you. Especially useful for adult children who live out of town.

Yes. Companion care includes meal preparation, light housekeeping, laundry, grocery shopping, and errands — the everyday tasks that get harder with age but don't require medical training.

That's exactly what hospital-to-home care is for. We support short recoveries — a few weeks after a hip, knee, or other surgery — with no long-term contract. Care usually starts within 24–48 hours of your call, sometimes same-day for urgent discharges.

Yes. Many of our clients are couples, and one caregiver can support both in the same home — often at a lower combined cost than two separate plans. We'll build the schedule around both of them in the free consultation.

Home care brings one-on-one support into your parent's own home — their routines, their neighborhood, their kitchen. Assisted living moves them into a residential facility with shared staff. Families usually choose home care when the goal is independence at home rather than relocation.

It depends on the hours needed. Part-time home care — a few visits a week — typically costs less than a residential facility, while care that runs for many hours a day can cost more. Because every plan is custom, we give you a clear written estimate in the free consultation so you can compare honestly.

Ask four things: are you licensed (ours is Texas HCSSA No. 025236)? Are caregivers W-2 employees or contractors (ours are employees)? What happens when a caregiver calls out sick (every family gets a named backup)? And who supervises the care plan (ours is overseen by a family nurse practitioner)?

Common signs: missed meals or weight loss, falls or near-falls, skipped medications, a home that's slipping, withdrawal from friends and activities, or new dents in the car. You don't need to wait for a crisis — many families start with a few hours a week.